Privacy Policy

The Metro Servicing Company ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website and services.

Information We Collect

We collect information you provide directly, such as when you request a quote, contact us, or use our courier services. This may include name, email, phone, company, pickup and delivery information, and details about your delivery needs.

How We Use Information

We use information to respond to inquiries, deliver services, communicate with you about your shipments, improve operations, and comply with legal obligations.

Medical Information

For medical courier services, we handle information with HIPAA-aware practices. We do not access protected health information beyond what is required to perform the courier service, and chain-of-custody documentation is maintained for medical pickups.

Sharing

We do not sell personal information. We share information only with service providers who help us operate, or as required by law.

Your Choices

You may contact us at info@themetroservicingcompany.com to request access, correction, or deletion of your information, subject to applicable law.

Contact

The Metro Servicing Company, Mooresville, NC 28115. Email: info@themetroservicingcompany.com. Phone: (704) 555-0100.